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Answers to your travel technology questions
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FAQs
Here are some of our most frequently asked questions. If you still have something on your mind, don’t hesitate to reach out to us!
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What is Wetu?
Wetu is a travel content management and itinerary creation and distribution platform built for travel professionals. It helps you create interactive digital itineraries, manage content in one central place, and share experiences seamlessly with clients and travel trade partners.
Who uses Wetu?
Wetu is trusted by travel agents, tour operators, DMCs, accommodation providers, restaurants, and activity companies who want to showcase, sell, and distribute their travel products professionally.
What makes Wetu different from other itinerary builders?
Unlike basic itinerary builders, Wetu combines interactive, media-rich itineraries with a powerful central content hub. This gives you professional visuals, always up-to-date content, and tools that serve both B2B and B2C travel businesses.
Is Wetu suitable for small travel agencies?
Yes. Wetu scales to fit your business, whether you’re a large DMC or a small agency looking to professionalise your sales and marketing.
Can I try Wetu for free?
Yes. You can explore Wetu with a 14-day free trial, giving you hands-on experience before making a commitment.
Is Wetu only for outbound travel companies?
No. Wetu supports inbound, outbound, and local operators, making it a flexible choice for every type of travel specialist.
Does Wetu support multiple languages?
Yes. Wetu supports multiple languages for itineraries and iBrochures, helping you serve international markets. Current translations include German, Spanish, French, Italian, Dutch, Norwegian, Portuguese, Swedish, Danish, Polish, Catalan, Czech (beta), Russian (beta), Finnish (beta), and Chinese (simplified and traditional, beta).
What type of content can I upload onto Wetu as an agent, operator or DMC?
As an operator, agent or DMC, you can upload text, images, documents, supplier details, videos, and your own branding to build itineraries that feel tailored and professional.
What type of content can I upload onto Wetu as a product offering/supplier?
Suppliers can upload text descriptions, high-quality images, virtual tours, PDFs, facilities, fast facts, booking links, contact details, and embed YouTube or Vimeo videos to showcase their property, restaurant, or activity.
Is Wetu cloud-based?
Yes. Wetu is fully cloud-based and works from your desktop or laptop with an internet connection. Itineraries and iBrochures are accessible on desktop, tablet, and mobile.
Do you offer any training?
Yes. Every new customer is assigned a dedicated Customer Success Manager to guide them through the first 30 days. Our Success team and Support Desk are always available for ongoing adoption, best practices, and technical support.
What is the billing cycle?
Yes. Billing is monthly in advance on the first day of the month, but you can also choose quarterly, bi-annual, or annual billing. Annual subscribers receive their 12th month free.
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